Virágküldés Budapest - virágküldés - Fleurop

Covid-19: Frissített biztonságos kézbesítési utasítások

ÚJ! Utasítások az érintkezésmentes kiszállításról!

A koronavírus miatt kialakult speciális helyzetre való tekintettel, szeretnénk Önöket tájékoztatni, hogy ügyfeleink és virágüzletink dolgozóinak egészsége prioritást élvez és mindent megteszünk annak érdekében, hogy minél kevesebbet kerüljünk kapcsolatba más emberekkel.
Virágüzleteink továbbra is nyitva tartanak és teljesítik az Önök megrendeléseit.
Arra biztatjuk Önöket, hogy kövessék az Egészségügyi Világszervezet, illetve a Magyar Egészségügyi Hatóság, a magyar kormány útmutatásait! Nagyon szorosan nyomon követjük a helyzetet, és módosítjuk az eljárásainkat, ha az iránymutatások megváltoznak.

Tájékoztatjuk Önöket, hogy a jelenlegi kiszámíthatatlan helyzetre való tekintettel, előfordulhat, hogy virágosaink nem tudnak beszerezni minden típusú és színű virágot, ezért megértésüket kérjük. Természetesen minden tőlünk telhetőt megteszünk, hogy továbbra is eleget tegyünk az Önök megrendeléseinek maximális módon. Ügyfélszolgálatunk minden esetben értesíti Önöket, ha a virágcsokor összetételén (színben vagy fajtában) nagyban változtatni kell vagy ha a kiszállításban bármi változás lenne. Köszönjük megértésüket! Vigyázzanak magukra és ha tehetik maradjanak otthon!


Biztonságos kézbesítés

Ha Ön vagy a címzett különösen aggódik a személyes kézbesítés miatt, akkor kérheti, hogy a futár a virágokat biztonságos helyen hagyja Önnek (pl. ajtó előtt).
A kézbesítő virágüzlet telefonon fog egyeztetni a címzettel kiszállítás előtt. Az online rendelés folyamán, a preferált szállítási idő (megjegyzések) mezőbe írja be, hogy hol hagyjuk a virágot a címzett részére.



Kiszállításra vonatkozó tanácsaink a jelenlegi helyzetre való tekintettel:

  • Helyezze a virágokat egy megfelelően biztonságos helyre vagy az utasításoknak megfelelően.
  • Csengessen be és figyelmeztesse a címzettet, hogy a kézbesítés megtörtént, majd álljon hátra két méterre az ajtótól, hogy biztos legyen a biztonságos és érintkezés nélküli kommunikáció abban az esetben, ha a címzett kinyitja az ajtót.
  • Ha az ajtót nem nyitják ki, tegyen egy értesítőkártyát a levélszekrénybe, amin jelzi, hogy hova helyezte le a virágot.
  • A járvány ideje alatt nem kérünk aláírást a címzettektől.

A megrendelés módosítása

Amennyiben a megrendelés leadását követően jut tudomására, hogy a címzett nem tartózkodik a megadott címen (pl munkahely), ebben az esetben vegye fel velünk a kapcsolatot emilben info@fleurop.hu vagy telefonon +36 20 3695553 és módosítjuk a címet igény szerint.


Nemzetközi kézbesítéasek

TA koronavírus elterjedésének megakadályozása érdekében egyes országok korlátozásokat vezettek be az emberek és az áruk mozgásában. Ez bizonyos területeken hatással lehet a szállításokra. Kérjük, olvassa el naprakész információinkat a nemzetközi kiszállítással kapcsolatban. További információért keresse ügyfélszolgálatunkat telefonon vagy E-mailben.

 

Argentina Due to measures put in place by the local authorities we are unable to take orders until further notice.
Austria We are currently offering a reduced range of bouquets for delivery. All deliveries will be non-contact. Flowers will be placed on the porch after talking to the recipient. It is very important that a local contact number is provided on the order so that the florist can reach the recipient.
Azerbaijan We are currently offering deliveries as usual, but deliveries to hospitals, universities (which are closed) and schools are not guaranteed.
Bahamas Due to measures put in place by the local authorities we are unable to take orders until further notice.
Belarus We are currently offering deliveries as usual, but deliveries to public offices and schools are not possible due to closures and hospitals are not guaranteed.
Belgium Due to measures put in place by the local authorities we are unable to take orders until further notice.
China Although many florists in China are open and taking orders, regulations restricting the movement of people mean that we are offering a reduced delivery service at this time. If sending flowers abroad to China, please provide the full and correct address as well as a local contact number (preferably a mobile number). If we are unable to deliver your flowers for any reason, we will be in touch to advise further.
Columbia Due to measures put in place by the local authorities we are unable to offer deliveries to Bogota.
Denmark We are currently offering deliveries as usual, but they will be non-contact deliveries – the delivery driver will knock on the recipient’s door and leave the flowers at the doorstep.
Dominican Republic Due to measures put in place by the local authorities we are unable to take orders until further notice.
Estonia We are currently offering deliveries as usual, but deliveries to public offices and schools are not possible due to closures and hospitals are not guaranteed.
Figi The city of Lautoka is in lockdown until further notice. Deliveries to Nadi will not be possible and there are limited deliveries to Suva. Flower supplies are also restricted.
Finland We are currently offering deliveries as usual however, we are unable to make deliveries to hospitals, nursing homes, schools and other places of work are not guaranteed. It is very important that a local contact number is provided on the order so that florist can reach the recipient. 
France Due to measures put in place by the local authorities we are unable to take orders to France until further notice. 
French Guyana Due to measures put in place by the local authorities we are unable to take orders to French Guyana until further notice. 
French Polynesia Due to measures put in place by the local authorities we are unable to take orders to French Polynesia until further notice. 
Germany  We are currently offering deliveries as usual, but deliveries to hospitals and nursing homes are not guaranteed.
Hungary We are currently offering deliveries as usual, but deliveries to hospitals and schools are not guaranteed.
Israel  We are currently offering deliveries as usual, but deliveries to hospitals are not guaranteed.
Italy We are offering a reduced delivery service to Italy at this time. We are currently only able to deliver to the following locations; Roma, Milano, Lucca, Bologna, Torino, Napoli.
Jamaica Due to measures put in place by the local authorities we are unable to take orders until further notice.
Kenya Due to measures put in place by the local authorities we are unable to take orders until further notice.
Luxemberg Due to measures put in place by the local authorities we are unable to take orders until further notice.
Mauritius Due to measures put in place by the local authorities we are unable to take orders until further notice.
Malaysia Due to measures put in place by the local authorities we are unable to take orders until further notice.
Martinique Due to measures put in place by the local authorities we are unable to take orders until further notice.
Namibia We are currently offering deliveries as usual, but deliveries to hospitals, schools (until after Easter holidays) and nursing homes are not guaranteed.
Netherlands We are currently offering a reduced range of bouquets for delivery. We are delivering as usual, but they will be non-contact deliveries – we will knock on the recipient’s door and leave the flowers at the doorstep. To ensure correct delivery, we ask you to fill in the telephone number of the recipient when placing an order, so that contact can be made about the time of delivery.
New Caledonia Due to measures put in place by the local authorities we are unable to take orders in New Caledonia until further notice. 
New Zealand We are currently offering deliveries as usual, except Waiheke Island which has no delivery service.
Northern Cyprus Due to measures put in place by the local authorities we are unable to take orders in Northern Cyprus until further notice.
Peru Due to measures put in place by the local authorities we are unable to take orders in Peru until further notice. 
Phillipines Due to measures put in place by the local authorities we are unable to take orders in the Philippines until further notice. 
Puerto Rico Due to measures put in place by the local authorities we are unable to take orders in Puerto Rico until further notice. 
Portugal Due to measures put in place by the local authorities we are currently offering deliveries as usual, but not to hospitals, nursing homes and similar places. Funeral arrangements are subject to acceptance by the funeral home and the family of the deceased. All deliveries will be non-contact, a call will be made to advise them that their flowers will be left at their door.  
Reunion Due to measures put in place by the local authorities we are unable to take orders until further notice.
Romania We are currently offering deliveries as usual, but deliveries to hospitals and health centres are not available. There will also be a reduced range of bouquets on offer.
Seychelles Due to measures put in place by the local authorities we are unable to take orders until further notice.
Slovenia Due to measures put in place by the local authorities we are unable to guarantee deliveries to Slovenia and only mixed bouquets are available  at this time.
South Africa We are currently offering deliveries as usual, but deliveries to hospitals, schools (until after Easter holidays) and nursing homes are not guaranteed.
Spain Due to measures put in place by the local authorities, we are unable to offer deliveries in the following areas –  Ávila / Gandía (Valencia) / Igualada (Barcelona) / Parla (Madrid) / Pontevedra.

In the rest of the country we are offering deliveries as usual, but not to hospitals, nursing homes and similar places. Funeral arrangements are subject to acceptance by the funeral home and the family of the deceased. All deliveries will be non-contact, a call will be made to advise the recipient that their flowers will be left at their door. Note: we can not guarantee deliveries on Saturday 21st March. 

Sri Lanka Due to measures put in place by the local authorities, we are unable to take orders until further notice.
St Pierre & Miquelon Due to measures put in place by the local authorities, we are unable to take orders until further notice.
Sweden We are currently offering deliveries as usual, but flowers will be placed by the door after talking to the recipient. It is very important that a local contact number is provided on the order so that florist can reach the recipient. Deliveries to places of work are limited and not guaranteed. Universities and schools are closed from 18th March. 
Switzerland We are currently offering a reduced range of bouquets for delivery. Deliveries to hospitals are limited and not guaranteed. Please be aware that delivery dates cannot be guaranteed until further notice.
Thailand We have been advised that due to the Coronavirus outbreak the Chinese government has now suspended all exports to Thailand including floral supplies. As the majority of flowers are imported to Thailand from China, florists in Thailand will only be able to deliver general arrangements of cut flowers, basket arrangements, seasonal cut flower bouquets and red roses.
Trinidad and Tobago Due to measures put in place by the local authorities, we are unable to take orders until further notice.
Turkey We are currently offering deliveries as usual, but deliveries to hospitals, universities (which are closed) and schools are not guaranteed.
Ukraine We are currently offering deliveries as usual, but deliveries to public offices and schools are not possible due to closures and hospitals are not guaranteed.
USA We are currently offering deliveries as usual (exceptions below), but flowers will be placed on the porch after talking to the recipient. It is very important that a local contact number is provided on the order so that the florist can reach the recipient. 

We are unable to take orders for delivery in the following locations – San Francisco, Palm Springs, Pennsylvania, California, New York, Miami-Dade Florida , Illinois until further notice.  In addition deliveries to hospitals, nursing homes and other places of work may be limited and cannot be guaranteed.  

Venezuela Due to measures put in place by the local authorities we are unable to take orders in Venezuela until further notice. 
Zimbabwe  We are currently offering deliveries as usual but we are aware of restricted flower supplies.

 

 

A nehéz idők ellenére minden tőlünk telhetőt megteszünk annak biztosítása érdekében, hogy szeretteik fogadni tudják a küldeményeket. Aki teheti maradjon otthon és mindenki vigyázzon magára!

 

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